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Navigating the Support Portal

Click on The BoXZY Manual icon above to access our user manuals. They cover everything from the initial unboxing to preparing for your first project.

The BoXZY Troubleshooting section contains guides that will help you solve most common problems that users encounter, as well as information on how to assemble/disassemble various components.

The Community Made Guides section contains user-submitted guides. Anyone with a Dozuki account can contribute guides to this section.

Have a support question?

Search the Answers section to see if your question has been answered already. Don’t see your question? Ask it and our team will respond within 24 hours.

You can also email support@boxzy.com. To ensure a quick solution, please include a detailed description of the issue you’re experiencing, including relevant screen shots, photos, or videos.

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