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12V or 19V which one is correct?

Hi there.

My extruder heater element has burnt out/died. I checked the voltage on the pins and saw that it has a maximum value of 19V. ( and no heat) I then looked it up on the BoXZY store and saw it listed as a 12V 40W heater. Is my unit putting out more voltage than it should? This would explain why the heater only lasted a few small prints.

thanks…

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BoXZY runs on 19V , but uses pwm to duty cycle a 12V heater. So 19V from BoXZY is correct, and it indeed uses a 12V 40W heater cartridge.

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