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Our Files have blurred or smeared look once imported into Boxzy

We are trying to create personalized files to make plaques and such.

We are presently using PhotoShop to create a jpeg.

Our images are blurred or smeared once imported into Boxzy.

See attached.

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1 Answer

It sounds like a scaling issue causing over pixelation. Did you create or scale your images to 0.1mm per pixel before uploading them?

2.2 Laser Etching with BoXZY

Also, as noted in the manual, png is a preferable format to jpeg, as jpegs usually include lots of stray pixels. So you may want to export your file from Photoshop in png format.

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