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This section is for questions and advanced guides for BoXZY's 3D print head.

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My Boxzy Arrived missing parts

My Kickstarter Boxzy Arrived YAY!

However Out of the +PLUS items the following were not in my box:

-Magnetic enclosure panels (laser blocking)

-3 colors of filament (1kg each)

How can this be resolved? I have emailed Boxzy via the shipping contact email as of last night, wit no reply.

I was excited to try some 3d printing right away however without the filament that will not be possible.

Also what grade of / thickness of filament does the Boxzy print head use? I cannot find it anywhere via google or my searching here?

Answered! View the answer I have this problem too

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Hi Gerry,

Awesome! Let me know if you have any technical questions during use, someone on here should be able to help you promptly. Many of your questions may already have been answered on here as well. From what I'm told the filament and enclosing panels are delayed and those items will be completed after everyone has received their BoXZY unit. The filament is listed in the 3D printing tutorial. BoXZY uses 1.75mm diameter PLA filament and they recommend Hatchbox brand. Here's a link to the type of filament you're looking for:

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Perfect thanks! Appreciate the answer.

The laser is working fine I completed a couple of test runs on some less then great material last night with some random images and it still turned out great.


If you need any help or want to bounce ideas off fellow Boxzers, check out the forum:

Have fun!


Thanks for posting Gerry. My kit is missing the same items and was wondering the same thing.


Yep, all the kits are missing those parts. And the stretch goals also. They are coming after all kickstarter backers get the BoXZY machines.


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Gerry Hodgson will be eternally grateful.
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