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Password problem can't log in

We are getting "password incorrect" when we enter boxyz as the password for our new controller. The hint provided is "desktop fablab", which means nothing to us. Please advise.

Martha Gay & Carol Beigel

PS- We are snowed in with this thing. Please hurry. Thanks.

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And I have been Consistently misspelling BoXZY this way since before we took delivery. Sigh ...


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Hi Martha,

It looks like you may be misspelling the name. It is "BoXZY", you spelled it BoXYZ, is it possible that is the issue?

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Martha L Gay will be eternally grateful.
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