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Resolving issues with Printer not printing objects well

I have adjusted everything I can think of on my BoXYZ to get a nice print job out of it to no avail. I have adjusted the gear that pulls the PLA through to the tube….I have toyed with the extruder temp, and what not but it seems like the PLA is not adhering to the layers and it leaves gaps/holes in the items being printed. I have also leveled it and leveled it, etc., but I still cannot get a nicely printed piece without gaps and holes. When I compare the items to what the same model is printing in another classroom, those printed with my machine fail in comparison. I am at a loss at this point.

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Hi Smeltz,

Sounds like a defective or damaged nozzle. If you send the canister in to BoXZY they will evaluate it for free. If you're still under warranty they will repair it and return it to you at no charge, otherwise they only charge for parts and will install them for free.

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Smeltz will be eternally grateful.
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