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Printer not receiving commands

I have the control box that came with the printer. It says that the printer is connected however it is not accepting any commands. I am not getting an error about the connection so I am not too sure what else to check.

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3 Answers

Hi Dee,

Do you hear the fans on the back of the unit working? They can be difficult to differentiate from the power station fan

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I do hear the fans. I just need the unit to start working

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Hi Dee,

If your machine has power than the issue is with the connection. Please see the link below for help troubleshooting your connection:

Troubleshooting Connection Issues

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Dee James will be eternally grateful.
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